Frequently Asked Questions (FAQs)

Q: When is the right time to call Hope Hospice?
A: Call at any time. We are open 24 hours a day, 7 days a week. One of our professional care specialists will provide the help and information you need. To learn how Hope Hospice can address you or your loved one’s individual needs, contact us at (508) 957-0200 or (800) 642-2423, or email

Q: Who is eligible for hospice care?
A: Anyone with a potentially life-limiting illness or a combination of illnesses may be eligible for hospice care. Life-limiting illnesses may include cancer, heart, lung or liver disease, diabetes, ALS, Parkinson’s, stroke, Multiple Sclerosis, Cystic Fibrosis, HIV/AIDS, blood disorders, Alzheimer’s Disease/Dementia -- and others. Regulations require a doctor’s statement of life expectancy of six months or less, but patients often live longer. There is no limit to how long someone can be in hospice care. And, eligibility is re-assessed regularly. Sometimes, a hospice patient’s health improves and they are discharged (or “graduate”) from hospice care. Later, if their condition declines and they become eligible, we are here to re-admit them to our care.

Q: Does enrolling in hospice care mean that I have to stop receiving special treatments like chemotherapy or radiation?
A: No. As long as you are eligible for hospice care, there is no need to stop receiving treatments that may be beneficial and improve quality of life.

Q: Where do people receive Hope Hospice services?
A: We provide care for patients wherever it is that they reside. This might be in a private home, an assisted living community or a nursing home. We also provide hospice care in contracted hospitals.

Q: Do I need to have a full-time caregiver to receive hospice services?
A: No. Hospice patients may live alone or with others who cannot provide care. As your illness progresses, we help to plan ahead, assisting with community resources, with arrangements for private-duty at home, or for transition to a long-term care facility.

Q: Can I keep my current physician under hospice care?
A: Yes. Our hospice Medical Director and our hospice team works in consultation with your physician to develop a personalized care plan and to coordinate ongoing care.

Q: If I tell my family or friends that we’ve called hospice won’t that send the message that we’ve given up hope?
A: Hospice brings hope to thousands of patients and families every day. We would be glad to explain how hospice is has been shown to improve quality of life. Time and again, patients and families tell us that our care restores hope and enables them to achieve their goals and wishes in the time they have remaining.

Q. How long may I receive bereavement services?
A: Bereavement counseling is provided for up to 13 months after the loss of a loved one to primary caregivers and family members free of charge. Our counselors help to address emotional issues for those who need help coping with grief or loss. With their support, you can find comfort when it matters most.


HopeHealth Headquarters | 765 Attucks Lane, Hyannis, MA 02601 | (508) 957-0200 | (800) 642-2423 |